Third-Party Services — The Raven Warehouse

At The Raven Warehouse, we welcome collaboration with external service providers to help bring your event to life. To ensure the safety of our venue, staff, and guests, all third-party vendors must operate within the following guidelines:

1. Approval & Notification

• All third-party service providers (e.g. DJs, caterers, entertainers, photographers, event stylists, food trucks) must be disclosed to The Raven Warehouse at least 7 days prior to the event.
• Management reserves the right to reject any service provider deemed unsafe, non-compliant, or inappropriate for the venue.

2. Vendor Responsibilities

• All external vendors are expected to:
• Comply with all venue rules, safety protocols, and instructions from staff.
• Maintain professional conduct at all times.
• Arrive and depart within the agreed bump-in and bump-out times.
• Bring any tools, equipment, extension cords, or consumables they require.

3. Public Liability Insurance

• We strongly recommend that all third-party vendors carry their own Public Liability Insurance.
• The Raven Warehouse accepts no responsibility for injury, loss, or damages resulting from third-party service providers.

4. Electrical Equipment & Safety Compliance

• All electrical equipment brought into the venue must be tested and tagged in accordance with Queensland safety regulations.
• Any non-compliant or faulty equipment may be removed from the premises at the discretion of venue management.

5. Catering & Food Vendors

• All food vendors must comply with relevant food safety laws and hold current licenses/permits.
• On-site cooking or open flames are only permitted with prior written approval.
• Waste disposal is the responsibility of the vendor or event host.

6. DJs, Performers & Live Acts

• DJs and live performers must comply with the venue’s noise restrictions and follow directions regarding volume control, performance area limits, and stage safety.
• Fog machines, pyrotechnics, confetti, or similar effects must be pre-approved in writing.

7. Liability & Indemnification

• The event host assumes full responsibility for the conduct and actions of any third-party vendors they engage.
• The Raven Warehouse is not liable for any personal injury, property damage, delays, or disruptions caused by third-party services.